Your WhatsApp employee - replies in seconds, books & sells 24/7.
Fawran replies instantly, captures the details that close the sale (COD orders or bookings), and hands off to your team when needed - with a shared inbox and analytics.
- Replies in Darija, Arabic, French, and English
- COD order capture + appointment booking
- Shared inbox for your team (AI pauses when humans take over)

Watch 60s walkthrough
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Built for teams that sell and support on WhatsApp
Early accessWhatsApp works - until it becomes your bottleneck.
Missed messages = missed sales
One number shared by multiple people = chaos and no accountability
Customers ask the same questions all day (price, availability, delivery)
COD orders get messy (wrong address, no confirmation, cancellations)
What changes when you reply instantly
Seconds
First reply time
Instead of hours
Conversion lift
More orders + bookings
Fewer drop-offs
Hours / week
Time saved
Your team focuses on closing
Proof snapshot
Placeholder for a customer story, screenshot, or testimonial snippet that shows impact.
Core features built for real WhatsApp workflows
Instant replies that feel human
Keep a consistent tone and never lose the context of the conversation.
- Understands mixed messages (Darija + French + Arabic)
- Consistent tone and brand voice
- If it is unsure, it asks or hands off - it does not make things up
COD order capture (e-commerce)
Collect the exact details needed to confirm delivery and reduce cancellations.
- Collects size, color, and quantity
- Captures city + address + landmark
- Sends a clear order summary for confirmation (1/2/3)
Booking & scheduling (clinics/services)
Qualify, propose times, and reduce no-shows with reminders.
- Collects booking details in chat
- Proposes times (calendar integration)
- Reduces no-shows with reminders
Shared inbox + human takeover
Your team can jump in at any moment while AI stays aligned.
- Assign conversations to teammates
- AI pauses when humans take over
- Suggested replies help humans respond faster
Pick your industry. The flow stays the same.
Built on configurable playbooks, not one-off scripts.
Clinics & Dental
Retail / Instagram sellers
Salons & Spas
Gyms & Coaches
Real Estate
Agencies
Go live quickly
Connect your WhatsApp
Link your WhatsApp Business API number and import key FAQs.
Fawran handles conversations
AI replies instantly, qualifies leads, and books or captures COD orders.
You get outcomes + analytics
Shared inbox, suggested replies, and metrics for every conversation.
What if Fawran does not know?
It asks a clarifying question or hands off - it never invents business facts.
Fits your workflow
Your business knowledge, inside the chat
Free / Trial
- FAQ knowledge base
- Quick answers to repeated questions
Pro
- Knowledge base from docs, policies, and catalogs
- File + URL ingestion with usage tracking
- More accurate answers, fewer handoffs
What teams say
We reply in seconds now, and the team finally sees every WhatsApp lead in one place.
Booking confirmations happen automatically, and our front desk can focus on patients.
COD orders are clean and confirmed before we dispatch.
Pricing that matches WhatsApp businesses
Starter
MAD - / month
For teams validating WhatsApp automation.
- 1 WhatsApp number
- Basic playbooks
- Shared inbox
Growth
MAD - / month
For sales teams that need booking + CRM sync.
- Everything in Starter
- Calendar booking
- CRM sync
Pro
MAD - / month
For high-volume teams with advanced knowledge base.
- Everything in Growth
- Advanced knowledge base (docs + URLs)
- Usage analytics
WhatsApp message fees may apply depending on your setup.
FAQ
• Do I need a new WhatsApp number?
No. We can connect your existing WhatsApp Business API number.
• Can I start with a test number?
Yes. Start with a sandbox number while you set up your playbook.
• Can my team reply too?
Yes. Use the shared inbox and take over any conversation instantly.
• Which languages are supported?
Darija, Arabic, French, English, plus Spanish and Portuguese.
• What if the AI does not know?
It asks a clarifying question or hands off to a human.
• Does this work for COD orders?
Yes. It captures delivery details and confirms orders before handoff.
• Can I connect my CRM?
Yes. Webhook CRM is supported today, with HubSpot and more coming soon.
• How fast can I set up?
Most teams go live in days, not weeks.